Shipping Policy

Last updated: August 8, 2026

This Shipping Policy explains how we deliver orders placed on mshonline.in.

1. Delivery Coverage

We currently ship pan-India — to all serviceable pin codes across the country.

2. Delivery Timeline

Once your order is confirmed, please allow up to 10 business days for your order to be delivered, anywhere in India. This timeline applies to all products in our catalogue. Delivery times may occasionally vary for remote or hard-to-reach locations, or due to circumstances beyond our control (such as courier delays, weather, or local disruptions).

3. Shipping Charges

Any applicable shipping charges are calculated at checkout based on your delivery location and order value, and will be clearly shown before you complete your payment.

4. Order Tracking

Once your order is dispatched, it is handed over to our delivery partner. Tracking is managed directly through our delivery partner's own platform. You will receive tracking details so you can follow your shipment's progress there.

5. Delivery Partners

We work with reputed third-party courier and logistics partners to fulfil deliveries across India. Delivery is subject to the serviceability of these partners at your location.

6. Failed or Delayed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or other reasons outside our control, our delivery partner will make reasonable attempts to redeliver. Please ensure your shipping address and contact number are accurate at checkout.

7. Questions About Your Shipment

If your order hasn't arrived within the expected timeline, or you have any questions about shipping, please reach out to us: